According to a financial filing, 15 percent of Uber’s 2018 ride-hail gross bookings started or ended at an airport. That equals more traffic at airport curbsides, where drivers and travelers scramble to find places to alight and depart, and to find their app-designated matches. Ride-hail has captured some former taxi riders, and transformed some public transit and shuttle passengers into customers too. That’s a lot of work to accommodate a new(ish) form of transportation. Now instead of waiting for cars curbside, ride-hail and taxi riders must hop on a shuttle to a dedicated LAX-it parking lot seven to 15 minutes away from the terminals. The increasing popularity of those apps, plus ongoing construction and the growing number of flying passengers, had made a car trip around terminals downright nightmarish. The most visible manifestation of the airport’s struggles to adapt appeared this fall, when a new pickup area was opened for arriving travelers using Uber or Lyft to leave the airport. So it’s no surprise that the daily thrum of LAX has been affected-disrupted, even-by the advent of ride-hail companies like Uber and Lyft. Even on light days, the number of people who move through the 3,500-acre LAX complex is equivalent to the number that live in a smaller metro. If all goes according to plan, 3.21 million people will pass through Los Angeles International Airport in the two weeks surrounding the Thanksgiving holiday-equivalent, as the organization that runs the airport points out, to nearly 80 percent of the city’s population.
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